Frequently Asked Questions

In partnership with our Health, Safety and Hygiene consultants SeaChange we have developed an industry leading protocol which combined with using Hospital grade products and PPE, will assist us in protecting the safety of our guests and work colleagues.

We are committed to making your experience with us as comfortable as possible and we will continue to monitor and update these controls as new directives are introduced to ensure that our Guests, Colleagues and Local Community keep safe. 

 

 

HEALTH & SAFETY

Q: Do I need to wear a mask?

Face masks are no longer mandatory in Ireland from the 28th February 2022, however, we have advised all our staff that they may continue to wear a mask if that is their preference. We would therefore advise the same to all our guests and shall leave you decide whether you choose to wear a mask. We have removed all Covid-19 guidance signage but we will continue to provide hand sanitisers in all key locations.

LOCATION

Q: Where exactly is The Plaza Hotel?

Located on the N81 just off junction 11 M50, entry via Belgard Road

Q: How close are you to Tallaght Hospital?

4 minute drive or 15 minute walk (1.3km)

Q: Can I get the Aircoach from Dublin Airport?

Yes, Airport Hopper pick-up / drop-off location is located on Level 1 carpark in The Square Shopping Centre - 5 minutes walk from the hotel. The Airport Hopper has a direct route to/from Dublin International Airport

Q: How far is it to walk from the hotel to the Luas stop?

10 minute walk (700 metre)

Q: Where can I go on the Luas?

Dublin City Centre, both Heuston & Connolly Train station & the 3 Arena are all accessible via the Red Luas Line, minutes walk from the hotel entrance. 

Q: What are the coordinates of the Hotel?

53.2858N 6.3673W

PARKING

Q: Does the hotel have a car park?

Yes, the hotel offers complimentary car parking to hotel guests, available on ground level and level -1

Q: Do I need to pre-book parking?

No, the car parking is available free of charge to hotel residents

Q: Is there parking for Buses & Oversized Vehicles?

Yes, the hotel has designated coach parking

ROOMS

Q: What time is check out?

12pm (Midday)

Q: Is it possible to get a late checkout?

Yes, please ask the front desk for further details at check in (charges may apply)

Q: What time is check-in?

3pm

Q: What is the hotel’s credit card policy?

We accept all major credit cards - Visa & Mastercard

Q: Can I arrange for amenities or gifts to be placed in the room? What do you offer?

Yes, you can choose from a selection of amenities when booking direct on our website or by contacting the reservations team prior to arrival.

You can choose from a selection of beverages, flowers, balloons or a Welcome Plate (we can even personalise it for you!)

Q: What type of room should I book for three adults?

The hotel offers a variety of family rooms and interconnecting rooms, the most suitable room for 3 adults would be a Triple Room.

Q: Do you have family rooms? Are cots for children available?

Our family rooms can accommodate maximum 4 people, we have interconnecting rooms as well. We can provide cots upon request.

Please contact the reservation team for further information.

Q: Do you have wheelchair accessible rooms?

Yes, the hotel offers a number of rooms that are wheelchair accessible.

Q: Does the hotel provide international adaptors?

Yes, international adaptors may be requested from hotel reception (extra charge may apply)

Q: Do you offer hairdryers in your guestrooms?

Yes, each hotel room is equipped with a hairdryer

Q: Do you provide coffee makers in your guestrooms?

Yes, each hotel room is equipped with tea & coffee making facilities.

Q: Do you provide irons and ironing boards for use during my stay?

Yes, each hotel room is equipped with an iron and ironing board

Q: Is internet access available?

Yes, free wireless internet is provided throughout the hotel.

Q: What is the cancellation policy?

The cancellation policy depends on the type of offer booked, please contact our reservations team to assist you with any queries regarding your reservation. If you have booked via a third party website (Booking.com, Expedia, etc) please refer to their terms & conditions supplied at time of booking.

DINING

Q: What time is breakfast served?

7.00am-10.30am – Monday to Friday

7.00am-11.00am- Weekends & Bank Holidays

Q. What time do you serve food?

12.00pm -10.00pm daily

Q: Do you have room service?

Room service is available until 9.00pm

LESIURE FACILITIES

Q. What fitness facilities do you have at the hotel?

The hotel does not have fitness facilities, however we recommend availaing of a daily rate at FlyFit Gym, located 10 minutes walk from the hotel.

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